| 1)Sample: Could I get a sample from your company? TOP |
1.sample order is available with confirmation from us;
2.Refer to one sample by express , we will charge all total cost at first . When customers give us an order of full container in future , we will refund sample cost to them . If more than one sample , how much we will refund depend on the order | |
| 2)Price: Can I get your price list? TOP |
| Yes, please tell us the products (with their model number), quantity you are interested in, then we will offer the price by e-mail. | |
| 3)Shipment: What kind of shipment will you use? TOP |
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We usually ship the cargo by boat via our shipping agent; we can ship the cargo to any sea port of the world, If FOB, we can help you to arrange the relative shipping matters, also you can specify shipping agent,CIF, CNF.etc.We do not ship to P.O. Boxes. International Shipping: Wire transfer is a must. | |
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| 4)OEM or Custom Order: Can you do OEM style to produce our own brand products? TOP |
| Of course we can. Welcome your OEM or Custom Order. | |
| 5)Payment Terms: What`s your payment terms? TOP |
| Usually we accept T/T:Telegraphic Transfer (wire transfer), 30% down payment, balance T/T before shipment L/C At Sight for full amount: Letter of Credit. (applicable if order amount is equal to or more than US$30,000). | |
| 6)Lead Time: How soon you can finish our sample or bulk order? TOP |
1.usually within 5 working days for samples after the receipt of prepaying money.
2.usually within 10 working days for bulk order after the receipt of deposit.
But the exact time of delivery must depand on the actual produce condition of idiographic product at that time.
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| 7)MOQ (Minimum Order Quantity): what is the minimum order quantity? TOP |
| 1*20FCL container, mixed order is accepted; | |
| 8)Shipping Insurance: how to arrange shipping insurance? TOP |
| We can arrange insurance for you. | |
| 9)Warranty: do you have some guarantee for the machine you sell? TOP |
| We supply strong and attractive warranty for our products. we supply 6 monthes warranty for the motors under normal use as per owners manual, we give 3% of the easily damaged and wore out spare parts for free of charge, based on FCL order. | |
